Frequently Asked Questions

Find answers to common questions about our logistics services.

Typically, you will need the Commercial Invoice, Packing List, Bill of Lading (or Air Waybill), and a valid Tax Clearance Certificate. For vehicle clearance, original registration papers and police clearance may also be required. Our consultants can guide you through the specific requirements for your cargo.

Clearance times vary depending on the complexity of the shipment and completeness of documentation. Standard clearance often takes 24-48 hours once all documents are submitted correctly. We strive to expedite this process to minimize delays.

Yes! We specialize in multi-stopper loads and consolidation services. This allows smaller shipments to be transported cost-effectively by sharing container space with other goods moving to the same destination.

Absolutely. We are experts in processing clearance for returning residents. We can help you determine your eligibility and handle the paperwork to ensure you receive the duty rebates you are entitled to for your household goods and vehicle.

We have main offices in Beitbridge (Office No 7, Kalulu Complex) and Harare (2 Willowvale Industry Number 266, Empowerment Way) to serve you better.